Client
NDA
Year
2023
Category
Game Service
/// The project aimed to design an intuitive and trustworthy platform for gamers to access professional boosting services. The goal was to create a space where users could easily improve their in-game rankings, unlock achievements, and enhance their accounts without concerns about security or reliability.
Key Objectives:
Trust and Safety: Develop a platform that prioritizes secure transactions and transparent services.
Ease of Use: Simplify the process of purchasing boosting services, from browsing to checkout.
Immersive Design: Capture the excitement of gaming with a bold, dynamic visual identity.
/// Research & Planning:
We conducted surveys and interviews with gamers to understand their concerns and preferences when using boosting services. The main insights focused on the need for a streamlined experience, secure payments, and visible proof of credibility.
Wireframing & Prototyping:
The process began with low-fidelity wireframes to map out user flows, followed by interactive high-fidelity prototypes created in Figma. These prototypes underwent usability testing with gamers to refine the design.
Key Features Developed:
Boosting Dashboard:
A centralized hub for users to view available boosting services, track their order status, and communicate with boosters.Secure Payment Integration:
Support for multiple payment methods with encryption to ensure user confidence.Boosting Calculator:
A dynamic tool that lets gamers calculate the cost of boosting based on their current and desired rank.Live Tracking:
Real-time updates on the progress of their boost, providing transparency and engagement.Verified Boosters:
Profiles with ratings, reviews, and performance stats for each booster to enhance trust.
/// Challenges Identified:
Lack of Trust: Many gamers hesitate to use boosting services due to the prevalence of scams and unreliable boosters.
Complicated Processes: Competitor platforms were often unintuitive, making it difficult for users to complete transactions smoothly.
Poor Engagement: Existing services failed to keep users engaged post-purchase, reducing long-term retention.
/// Our Approach:
We designed a seamless, visually engaging platform that addresses trust, usability, and engagement through:
Streamlined User Experience:
Simplified navigation with clear categories and step-by-step guidance for selecting and purchasing services.
Integrated a one-click checkout system for returning users.
Enhanced Security & Transparency:
Introduced real-time order tracking, so users could monitor their progress at any time.
Designed booster profiles with verified badges and customer reviews to build confidence.
Engaging Visual Identity:
Leveraged a dark mode aesthetic with neon accents and gaming-inspired typography to immerse users.
Included animations and hover effects to make the interface feel dynamic and alive.
Community Building Features:
Added forums and live chat for gamers to share their experiences, discuss strategies, and connect with boosters.